Introduction
Highjoule (hereinafter referred to as “we”) attaches great importance to the protection of users’ personal information and privacy. This policy aims to explain how we collect, use, store, and protect your personal information when using this website, as well as the rights you enjoy. Please read this policy carefully before use.

1. Scope of Information Collection

1. Personal information you provide actively

   • Registration/Login: Name, phone number, email address, etc.

   • Business Inquiry: Name, contact details, company name, message content submitted through forms

   • Subscription Services: Email address (for receiving company news, event notifications)

2. Automatically collected non-personal information

   • Device Information: IP address, browser type, operating system version

   • Usage Data: Access time, page browsing history, click behavior (via technologies such as cookies)

3. Special Notes

   • Information marked with * is necessary for service; refusal to provide may result in the inability to use related functions.

   • We do not collect sensitive personal information (such as ID numbers, biometric information, etc.).

2. Purpose of Information Use

1. Responding to your business inquiries or service requests

2. Sending you product/event information (with your separate consent)

3. Optimizing website functions and improving user experience

4. Fulfilling legal and regulatory obligations (such as cooperating with regulatory investigations)

3. Information Storage and Protection

1. Storage Location
   In principle, stored within China. If cross-border transmission is required, your authorization will be obtained separately.

2. Storage Period
   Stored for the shortest time necessary to achieve the purpose of collection, and anonymized or deleted after the period expires.

3. Security Measures

   • SSL encryption transmission technology is used

   • Strict restrictions on internal data access

   • Regular security risk assessments and emergency drills

4. Information Sharing and Transfer

1. Sharing Principle
   We will not share your personal information with third parties without your consent, except in the following cases:

   • As necessary to fulfill the contract (e.g., entrusting a logistics company to deliver materials)

   • As required by judicial authorities or government departments

2. Transfer Notes
   In the event of mergers, acquisitions, or similar circumstances, we will notify you of any changes in rights through announcements or other forms.

5. Your Rights

1. Inquiry and Correction: You can inquire and modify your personal information through account settings or by contacting customer service

2. Withdrawal of Consent: You can unsubscribe or contact customer service to cancel the marketing information push

3. Delete Information: You can apply to delete your data within the scope allowed by laws and regulations

4. Account Cancellation: After submitting a written application, we will process it within 15 business days

5. Complaint and Reporting: If you believe your rights have been damaged, you can file a complaint with regulatory authorities such as the Cyberspace Administration