Service system
Service system

Service system

Service system

Service Overview

If you have any after-sales support needs, please send them to us and our staff will contact you promptly.
Providing customers with the ultimate products and services has always been Highjoule unremitting pursuit. If you have any questions or need help, you can contact us through the customer manager, customer service hotline, online message, WeChat official account online customer service and other ways. Thank you for your continuous support.
Service email (professional engineering service team provides 24/7 technical support)
E-mali : [email protected]
  • pre-sales service

    pre-sales service

    On site testing, scheme design, and evaluation provide project support consultation and suggestions. Customized solutions are provided according to user needs
  • after-sales service

    after-sales service

    Regularly carry out product maintenance and technical operations, conduct project inspections and equipment maintenance, and provide product usage training according to customer requirements
  • Service Commitment

    Service Commitment

    A three-level service system covering all parts of the country, with a professional engineering service team and technical service support. Free technical guidance during equipment installation

Logistics management

  • Service Mode

    express delivery

    Express delivery

    Other third-party logistics companies for freight transportation

    multimodal transport

    Export freight arrangement

  • Process tracking

    Order transportation information management

    Vehicle in transit information tracking

    Confirmation of delivery and receipt of goods

  • Information Construction

    Application for Special Logistics Operations

    Confirmation of Receipt and Receipt of Arrival Information

    Backup Management of Receipt (ERP)

    Freight Quality Accountability Processing System

Supply Chain Management

  • supply chain management

    Strategic Supplier and Customer Partnership Management Supply chain product demand and planning Supply Chain Design (Global Node Enterprise/Resource/Equipment Selection and Positioning) Material supply and demand management within and between enterprises Product design/manufacturing management/integrated production planning/tracking and control based on supply chain management Customer service and logistics warehousing packaging management based on supply chain Inter enterprise fund flow management
  • Procurement Management

    Supplier selection and certification Supplier technical docking Quotation/Negotiation/Signing Supplier Relationship Management
  • Process support

    ISC Integrated Supply Chain Process Sales and Order Process manufacturing process procurement process Logistics management process Planning and scheduling process IT integration

Quality control

  • 01
    management system

    The General Manager takes the lead in quality management

    DQE Design Quality Engineer

    SQE Supply Chain Quality Engineer

    IQC/MQE

    QA organization

  • 02
    Testing and Inspection

    Laboratory (electronic function testing/environmental testing)

    OQC (ATE Automated Testing Equipment/Appearance Inspection)

    ORT shipment reliability test

    OBA finished product inspection

  • 03
    process system

    ISO9001 Quality Management System

    ISO14001 Environmental Management System

    OHSA18000 Occupational Health and Safety Management System

    GB/T22080 Information Security Management System

    GB19580 Excellent Performance Evaluation Criteria

  • 04
    IT Fundamentals

    Enterprise Resource Management System (ERP)

    Material Requirements Planning (MRP)

    Product Lifecycle Management (PLM)

    Quality Management System (QMS)

  • 05
    quality control

    traceability

    recognizable

    Process can be monitored

    Inventory count

    Calibration and process changes

service network

Global market layout, currently Highjoule sales network covers more than 140 cities across the country and has established multiple regional offices, committed to providing customers with better services and comprehensive services; Integration” Solution.

international

Vietnam Laos Nepal Pakistan United Arab Emirates Iraq Saudi Arabia Malaysia Ukraine Kenya Eritrea Mali South Africa the United Kingdom Spain Latvia Australia Brazil the United States Russia Nigeria ......

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